Nuffield Health Birmingham Rubery

Fantastic experience: I have been a member at Rubery gym for just over a month now and I feel that it is important to put a honest review about the gym in general. Firstly I was welcomed by very friendly informative staff on reception who explained what my membership entails and the gyms facilities. I was put in contact with one of the managers Carl who was very good at understanding my needs and explained everything in detail prior to me joining the gym. I found the facilities at the gym very good especially the pool , stream room, sauna and jacuzzis and enjoy using these facilities. I haven’t used the other gym equipment yet but will soon be on the tread mill and weights in the near future. What makes the gym at Rubery good is the customer service that’s provided by all of its staff and around the pool. The staff on reception have always got a smile. One lady who I have to name is Kim who has got time to talk and understands what customer service is all about. I must say I enjoy and look forward to visiting the gym after a hard days work and can relax. Thank you to all staff Just on a different note. The gym could do with a little sprucing up in certain areas and new equipment but overall it does the job. Thank you to all

Positive experience: Really love coming to this gym, been coming since the centre was called 'greens' back a fair few years. The staff on front desk are friendly and really helpful, generally all staff are welcoming when walking around the gym. Slightly concerned about the price we pay as members and the lack of upkeep, noticed recently a lot of scruffy bits creeping in. The equipment is not very well maintained and just feel for the price we pay it is a little worse for wear. Also the opening times on the weekend are not very competitive when you look at local gyms offering 10pm closes and even 24hours in some cases. Some of us work until later times in the weekend and can't make the 8pm close. Is there a plan to freshen up the place?

Positive experience: Pool is ok when empty but lots of people now going who like to mess around and nothing is ever done about it. Cardio Equipment old and constantly breaking down, when it was replaced it was already 2nd hand. One of the worst Nuffield gym around unfortunately

Fantastic experience: Kept my physique in shape..my personal Trainer Gemma was amazeballs!

Fantastic experience: Positive: Quality Really do love this place great friendly staff great place to train... wish they had couple decline benches...wish they opened half earlier as like to train in the morning

Fantastic experience: having never stepped foot in a gym before I didn't really know what to expect . Carl the duty manager was excellent in answering the questions and concers that we had . The gym is very well laid out and easy to use with plenty of equipment . We signed up the very next day and have used the facility's a few times. Very happy with our decision to join Nuffield Health in Rubery.

Positive experience: Full of aggressive steroid-abusing 'schoolyard bully' chavs that will threaten violence if you stand up to their bully behavior. Staff don't really do anything when this happens other than step in to 'calm it down'. Staff are friendly and facilities are comprehensive but for the price you'd expect the place to be cleaner and less tatty around the edges (flakey paint, scratched up surfaces).

Fantastic experience: Great gym, always clean, staff are friendly and approachable, pool and jacuzzis are nice, the equipment could be better but there's more than enough to do, they offer members a free MOT so you can really track your progress.

Positive experience: Gym is generally clean and spacious. It's not often busy so you can get onto a machine easily. The staff seem pretty polite, the trainers likable and the cleaners particularly are friendly and nice. There's nowhere near enough classes in the evenings or weekends, considering how expensive the gym membership is. The swimming lessons are a rip-off, with you being trained in a pool alongside normal swimmers which means you keep getting in each other's way. I paid for lessons at Birmingham University which is much cheaper and they put you in a separate part of the pool so you learn properly. Another downside is that the cafe is always closed in the afternoon/evenings and there's nowhere to buy water, it's just bottles of pop and energy drinks.

Positive experience: Nice clean gym, friendly staff

Fantastic experience: I like this gym staff are great and the facilities are brilliant

Fantastic experience: Good facilities, standard sauna, steam room, jacuzzi and pool. Weights section is good, the cardio bit is a bit tightknit. Overall a good experience. Toilet needs a bit of tlc.

Positive experience: The free weights area is very messy in that the wrong weights are in the wrong places, stacked in the wrong order. Whilst I appreciate that this is a lazy members issue they need to clean house once a week and encourage good behaviours. In addition a lot of the weights have rubber completely removed and should be replaced. If you’re a crack of dawn gym goer, avoid, you literally can not get on anything in the free weight area come 0630. A lot of people seem to ‘hoard weights’ so there are none available at this time. I can see their perspective but it compounds the problem. The cardio suit is fine, but the treadmills are slow to respond to user input, especially if you’re doing intervals. Spin suite is fine but some of the bikes are poorly maintained. The bearings are clearly broken on some bikes due to the squeaking And grinding, that or they are in desperate need of lubrication. In my opinion there needs to be an additional lane in the swimming pool for fast swimmers, currently there is not, if you are a fast swimmer unfortunately you’re not going to be able to get a decent pace on at peak Times. Overall the staff are really friendly, approachable and the place has a good vibe. I’m trying to be objective with this review, the staff are a real selling point and there are some great personalities. On face value the gym is fine, but if you’ve been coming for a year you notice things. The issue with the bikes and the weights suggests that there is an issue with maintenance of equipment.

Fantastic experience: This is a good gym. Nice and clean everywhere. Friendly staff and are very helpful and always doing there job. It's a shame that the Nuffield broadway plaza gym is not the same standard as this Nuffield gym. I had a really bad experience at broadway plaza gym as my membership allows me to use it for free. I experienced that the broadway plaza gym is very dirty and old fashioned. Staff there have a really bad attitude. Can't believe Its owned by the same company. I am so glad this Nuffields gym is closer to me. Keep up the good work guys.

Fantastic experience: Wonderful relaxing place with fantastic staff.

Fantastic experience: Mixed feelings about this gym some members of staff are exceptional and passionate about what they do others not do. I have done spinning for many years but find the classes here under some instructors dangerous, instructing moves that should never be performed on a spinning bike and also not teaching any technique means results will not be achieved. I find the changing rooms and some areas of the gym in disrepair and dirty/old/worn.

Positive experience: Nice gym but the staff need to start getting a grip of people's lack of etiquette; not stripping bars, leaving dumbells out ect. Other than this I would recommend.

Positive experience: decent gym, with good equipment & classes. Can get really after work

Fantastic experience: I am a personal trainer in the gym and have to say the facilities are excellent. They suit all needs and all the staff are helpful, friendly and productive in producing professional results......

Fantastic experience: Wonderful relaxing atmosphere even though we go to work out.staff very pleasant.kept very clean.well maintained.Instructors and personal trainers very friendly and helpful.variety of classes for everyone.Best investment on good health and well being we have done.